Privacy Policy
Your privacy matters to us. This comprehensive policy explains how filarionvest collects, uses, and protects your personal information in accordance with Australian privacy laws.
Last Updated: January 15, 2025 | Effective Date: January 1, 2025
Information Collection and Use
filarionvest operates as a comprehensive financial platform focused on profitability analysis. We collect information necessary to provide our services effectively while maintaining the highest standards of data protection under Australian privacy legislation.
Personal Information We Collect
- Contact details including name, email address, phone number, and business address
- Financial information relevant to profitability analysis and platform functionality
- Usage data including login times, features accessed, and platform interactions
- Technical information such as IP addresses, browser types, and device specifications
- Professional information including business type, industry sector, and organizational size
- Communication records including support tickets, feedback, and correspondence
Collection Methods
We collect information directly when you register for our platform, use our services, contact our support team, or participate in surveys and feedback sessions. Additionally, we automatically collect certain technical data through cookies and analytics tools to improve platform performance and user experience.
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Platform Access and Authentication | Contact details, login credentials | Contract performance |
| Profitability Analysis Services | Financial data, usage patterns | Legitimate business interests |
| Customer Support | Contact information, communication history | Contract performance |
| Platform Improvements | Usage analytics, feedback data | Legitimate business interests |
| Security and Fraud Prevention | Technical data, access logs | Legal obligation |
Data Sharing and Disclosure
filarionvest maintains strict controls over data sharing. We never sell your personal information to third parties. However, we may share information in specific circumstances outlined below, always in accordance with Australian privacy principles.
Authorized Data Sharing
We share information with trusted service providers who assist in platform operations, including cloud hosting services, payment processors, and analytics providers. These partners operate under strict confidentiality agreements and data processing terms that align with Australian privacy requirements.
In cases where legal obligations require disclosure, such as court orders or regulatory investigations, we comply with Australian law while taking reasonable steps to notify affected users when legally permissible.
Third-Party Service Providers
Our carefully selected partners include Australian-based cloud infrastructure providers, international payment processing services, and analytics platforms. Each partner undergoes rigorous security assessments and agrees to handle your data according to Australian privacy standards.
Your Privacy Rights
Under Australian privacy law, you have significant rights regarding your personal information. filarionvest provides multiple channels for exercising these rights and maintains dedicated processes to handle your requests promptly and thoroughly.
Access Your Data
Request a comprehensive copy of all personal information we hold about you, including usage history and profile details.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account or our systems.
Delete Your Account
Request complete removal of your personal information from our platform, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while maintaining essential platform functionality and security measures.
Data Portability
Receive your data in a structured format that allows transfer to other platforms or services.
Lodge Complaints
File complaints about our privacy practices with filarionvest directly or with the Australian Privacy Commissioner.
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We aim to respond to all requests within 30 days and provide regular updates on complex cases that require additional processing time.
When submitting requests, please provide sufficient information to verify your identity and specify the exact nature of your request. This helps us process your inquiry efficiently while maintaining security standards.
Data Security Measures
filarionvest implements comprehensive security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our multi-layered security approach combines technical, administrative, and physical safeguards.
Technical Safeguards
All data transmissions use industry-standard encryption protocols. Our servers employ advanced firewalls, intrusion detection systems, and automated vulnerability scanning. Regular penetration testing ensures our security measures remain effective against evolving threats.
Access controls restrict data access to authorized personnel only, with role-based permissions and detailed audit logging. We maintain secure backup systems with encrypted storage and regular restoration testing.
Administrative Controls
Our staff undergo comprehensive privacy and security training, with regular updates on best practices and emerging threats. We maintain strict confidentiality agreements and conduct background checks on personnel with data access privileges.
Data Retention and Storage
filarionvest retains personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain platform security. Our retention practices balance user privacy with business requirements and regulatory compliance.
| Data Type | Retention Period | Storage Location |
|---|---|---|
| Account Information | Duration of account plus 7 years | Australian data centers |
| Financial Analysis Data | Duration of service plus 5 years | Australian data centers |
| Communication Records | 3 years from last contact | Australian data centers |
| Usage Analytics | 2 years from collection | Anonymized after 6 months |
| Security Logs | 1 year minimum | Secure Australian facilities |
Data Disposal
When retention periods expire or you request data deletion, we securely dispose of information using industry-standard methods. Digital data undergoes secure deletion processes that prevent recovery, while physical materials are destroyed through certified disposal services.
International Data Transfers
While filarionvest primarily stores data within Australia, some service providers may process information internationally. We ensure all cross-border data transfers comply with Australian privacy law and maintain equivalent protection standards.
Transfer Safeguards
International transfers occur only with countries or organizations that provide adequate privacy protection or under specific contractual arrangements that ensure your information receives equivalent protection to Australian standards.
Cookies and Tracking Technologies
filarionvest uses cookies and similar technologies to enhance platform functionality, analyze usage patterns, and personalize user experiences. You can control cookie settings through your browser preferences, though some platform features may require certain cookies to function properly.
Cookie Categories
- Essential cookies required for platform authentication and security
- Functional cookies that remember your preferences and settings
- Analytics cookies that help us understand platform usage and performance
- Performance cookies that optimize loading times and user experience
Changes to This Policy
filarionvest may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We notify users of significant changes through platform announcements and email communications to registered users.
Notification Process
Minor updates that don't affect your rights or our core privacy practices may be posted directly to our website. Significant changes that impact how we collect, use, or share your information will be communicated at least 30 days before implementation, allowing time for review and feedback.
Privacy Contact Information
For privacy-related inquiries, requests to exercise your rights, or concerns about our data practices, contact our dedicated privacy team:
Email:
info@filarionvest.com
Phone: +61 7 3396 6576
Address: Privacy Officer, filarionvest
9/260 Queen St, Brisbane City QLD 4000, Australia
We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days of receipt.